Accessibility
Our website should work for everyone. Here's what we've done, and how to tell us if something isn't working.
Last updated 28 September 2026
What we've done
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and we keep checking it. That includes:
- large, easy-to-read text with strong colour contrast
- clear headings and landmarks for easy navigation
- everything works with a keyboard, with a clear outline showing where you are
- descriptions for meaningful images, and no text inside photos
- pages that work on phones and when zoomed in
- no flashing content, and counting animations switch off if your device is set to reduce motion
- forms with clear labels and helpful error messages
We haven't added an "accessibility toolbar" or overlay. These often clash with the tools people already use, so we've built accessibility into the site itself.
Other ways to contact us
If something on the website doesn't work for you, you can always reach us another way:
- Phone (03) 9110 3031, 8am to 8pm, seven days a week
- Email info@yourguardianangel.com.au
- Through the National Relay Service, if you're Deaf, hard of hearing or have a speech impairment
Auslan support is available. Let us know how you'd like to communicate.
Tell us about a problem
If part of our website is hard to use, please tell us which page it was and what happened. We'll do our best to fix it.